Old Glory Uk FAQ's

 

Q. Do you sell your miniatures individually?

A. No NEVER. The miniatures are sold only as packed. We have so many miniatures in various scales that selling individuals would be a logistical impossibility. Some of the new ranges: Blue Moon; Old Glory Second Edition; Sash and Saber and Jacdaw are sold in smaller packs ranging from 2 to 10 miniatures depending upon what they are.

Q. Why are the packs so big?

A They are not. Your armies are too small!. We tend not to think in terms of individual miniatures but UNITS
This is why we manage to make so many variants at such a reasonable price. Most of the "small-pack -fewer-variant" companies- i.e. almost everyone else have prices that work out at around £1.50 per miniature or even more. Our products can work out up to 50% less expensive and are normally 20-30% cheaper than many of our competitors.
The payoff for the variation and competitive pricing are the slightly larger packs. This enables decent sized high quality armies for moderate outlay.

Q. Are all the miniatures in a pack identical?

A. No Never. It simply is not possible. The variants are packed at random within the code. Then those packs which include command have the appropriate command figures added.
Normally think in terms of 3-5 variants for regular troops, 5-10 for irregulars. Cavalry tend to have the lower numbers of variants but in addition get horse variants. Also many ranges have head variants in ADDITION to the body variants. Check out the article "OLD GLORY PACK CONTENTS" for more details.

Q What about Command Decision 15mm. WW2 and Modern Ranges. How are they packed?

A. Tanks are in packs of 3 vehicles as are most trucks ,armoured cars, etc. Some small items such as Jeeps are in 4s or 6s. Guns tend to be in 4s or 6s depending on how big they are and how many pieces they are in.
Infantry packs are 50 miniatures or in the case of weapons 50 pieces -ie weapons and crew in the same pack.

Q What about the new 10mm Ranges. How are they packaged.

A Basic infantry come in 100s. That is 20 strips of 5 figs per strip in a single rank. Command packs and Flank companies have 10 strips ie 50 figures. Skirmishers come as packs of 50 individuals as do Artillery crews. Cavalry are in 30s and mostly have separate horses though Napoleonic Lancers for instance are one-piece castings. Model guns are in packs of 12. Limbers, etc are in packs of 6 complete teams with appropriate drivers.

Q Why don't you do DBA/M/R or (insert name of rule set here) armies?

A We don't make our miniatures specific to any set of rules- with the possible exception of Command Decision. We've always assumed our customers prefer to work out their own armies using their own brain. There are simply too many sets of rules out there for a real miniatures company to do this so we don't.

Q Are your miniatures available painted?

A Not "off the peg" There are painters details on the site - usually in the picture captions. We can organise it done for you if you wish but you will need to talk to us to decide what you want. There will be a charge for this service of 10% of the cost of any painting work that is done in addition to the cost of the figures etc. We can also organise Diorama building, Terrain construction etc. Frankly all sorts of stuff is possible but you need to talk to us. As an example in the past we have done work for the BBC and the Armies of Borodino for a private client. We can take the strain but such a service does not come cheap.
One of the advantages of such a huge range of miniatures is that you don't have to spend hours searching around for little tiny companies who might do half a range before they go bust. Its all here over 4500 packs of miniatures in 6 different scales.

Q. Why isn't (insert name of pack here) photographed?

A. Mainly because "Man shall have only three score and ten years to his span of life!!!!" Remember that we have roughly 5000 products on the site and still growing rather than the tens or few hundreds of other compaies. At the moment we have well over 1600 photographs of painted miniatures on the site with a steady trickle being constantly added. As a rule we won't put pics of unpainted stuff on this site -except as pre-production in the "WORK IN PROGRESS" column – though recently we have started to do so because of demand so some ranges have pictures of unpainted castings.

Q. Why are the prices different on the US website?

A This is simple. All the miniatures that are cast and packaged at the US factory are then shipped across the Atlantic. Once they enter the UK and EUROPE, VAT and import duty are levied by customs. There is also the not inconsequential cost of transatlantic shipping. This would also happen if you tried to buy direct from the USA..
Old Glory UK deals with all this for you and still provides miniatures at a very competitive price compared with other companies.

Q I made an order and only received part of it.

A Don't Worry. Because most of the miniatures are actually cast in the USA and sometimes I run out of stuff because people buy it there can be a bit of a wait.. If your order is short a bag or two it will be marked on your invoice/receipt enclosed in your parcel. The missing items will follow on as soon as more supplies arrive. The same applies to Drabant Minitures of Moscow- sometimes it takes a while if I run out of an item but you will get your figures in the end.
If you wish you can always email or phone to find out the status of missing packs. There might be a bit of a wait but you will get your stuff.
Currently we order from the USA at the end of each month. Normally orders take 4 weeks or so to get here – sometimes a little less sometimes a little more. It will depend on how busy the Yanks are! In theory the longest you will wait i.e. – worst case scenario - is if an item goes out of stock a few days after my monthly order has been sent - it cannot then be re-ordered until next month so instead of a 3 - 4 week wait you might end up waiting 6 - 8 weeks. Wargamers are a funny lot, I can be sitting on stock for months then all of a sudden a few chaps will clean me out of certain items. It’s no use at all trying to predict what those items might be. We still normally have several thousand packs in stock, about a quarter of a million little men. A few ranges are now made in the UK. Lil’ Flyin’ Fokker Aircraft models, the CDMOD and CDMV modern vehicle and Infantry ranges. All of the Romanoff 40mm ranges – Greeks, Romans, 30years War/ECW and Wars of the Roses. All of the Jacdaw ranges both 40mm and the 30mm; Lace Wars - Austrian Succession 7 Years War range. In addition we also make a few of the Sash and Saber 40mm items here.

Q Do I have to order through the website?.

A/. No not if you don't want to .We still take orders and do business the Old Fashioned way as well. You can phone us on 01207 283332 or send your order by letter or email. We accept cheques in sterling, Postal orders or I.M.O.s and of course PAYPAL . Of course you can always see us at the shows we attend - look at the NEWS for which shows we do. If you want more info phone us or email us. We will help if we can.

If you want more info phone us or email us.
We will help if we can.

Q/. What about the Fantasy and Horror ranges that are on the OLD GLORY US website I can't find them in the UK.

A/. We carry the full range of Blue Moon Manufacturing figures and other stuff that we don’t normally carry as stock can always be specially ordered for you. The procedure for this is easy
1/. Either email or telephone me with your order.

2/.I will then add this to my next order to the US factory - I order every month at the end of each month. Normally orders take around 4 weeks to arrive at my warehouse from the USA. Orders are then shipped out asap.

3/. I will need a credit card number to guarantee the order as this”special order” is not normally an item I carry as stock but nothing will be charged to the card until the ordered item is in my hands to send to you.

 

Q. I'm looking for 15mm ranges but can't find any on the site.

A/. You won't find them because they ARE NOT THERE. OLD GLORY has not done any 15mm ranges in the UK for over 8 YEARS. In the USA it's closer to 10 years. Oldglory15 is and has been a separate company for that time. The pre-WW2 ranges are owned by a company called 19th century miniatures. All representations should be made to them.

The only 15mm ranges we still carry are the Command Decision WW2, Vietnam and Modern ranges of vehicles and figures.