Q. Do you sell your miniatures
individually?
A. No NEVER. The miniatures
are sold only as packed. We have so
many miniatures in various scales
that selling individuals would be
a logistical impossibility.
Q. Why are the packs so big?
A. They are not. Your armies
are too small!. We tend not to think
in terms of individual miniatures
but UNITS
This is why we manage to make so many
variants at such a reasonable price.
Most of the "small-pack -fewer-variant"
companies- i.e. almost everyone else
have prices that work out at around
£1 per miniature or even more
our products can work out up to 50%
less expensive and are normally 20-30%
cheaper than many of our competitors.
The payoff for the variation and competitive
pricing are the slightly larger packs.
This enables decent sized high quality
armies for moderate outlay.
Q. Are all the miniatures in a
pack identical?
A.. No Never. It simply is not
possible. The variants are packed
at random within the code. Then those
packs which include command have the
appropriate command figures added.
Normally think in terms of 3-5 variants
for regular troops, 5-10 for irregulars.
Cavalry tend to have the lower numbers
of variants but in addition get horse
variants. Also many ranges have head
variants in ADDITION to the body variants.
Check out the article "OLD GLORY
PACK CONTENTS" for more details.
Q. What about Command Decision
15mm. WW2 and Modern Ranges. How are
they packed?
A.. Tanks are in packs of 3
vehicles as are most trucks armoured
cars etc. Some small items such as
Jeeps are in 4s or 6s Guns tend to
be in 4s or 6s depending on how big
they are and how many pieces they
are in.
Infantry packs are 50 miniatures or
in the case of weapons 50 pieces -ie
weapons and crew in the same pack.
Q. What about the new 10mm Ranges.
How are they packaged.
A. Basic infantry come in 100s.
That is 20 strips of 5 figs per strip
in a single rank. Command packs and
Flank companies have 10 strips ie
50 figures. Skirmishers come as packs
of 50 individuals as do Artillery
crews. Cavalry are in 30s and mostly
have separate horses though Napoleonic
Lancers for instance are one-piece
castings. Model guns are in packs
of 12. Limbers etc are in packs of
6 complete teams with appropriate
drivers.
Q. Why don't you do DBA/M/R or
(insert name of rule set here) armies?
A. We don't make our miniatures
specific to any set of rules- with
the possible exception of Command
Decision. We've always assumed our
customers prefer to work out their
own armies using their own brain.
There are simply too many sets of
rules out there for a real miniatures
company to do this so we don't.
Q. Are your miniatures available
painted?
A. Not "off the peg"
There are painters details on the
site- usually in the picture captions.
We can organise it done for you if
you wish but you will need to talk
to us to decide what you want. There
will be a charge for this service
of 10% of the cost of any painting
work that is done in addition to the
cost of the figures etc. We can also
organise Diorama building Terrain
construction etc. Frankly all sorts
of stuff is possible but you need
to talk to us. As an example in the
past we have done work for the BBC
and the Armies of Borodino for a private
client. We can take the strain but
such a service does not come cheap.
One of the advantages of such a huge
range of miniatures is that you don't
have to spend hours searching around
for little tiny companies who might
do half a range before they go bust.
Its all here over 3000 packs of miniatures
in 6 different scales.
Q. Why isn't (insert name of pack
here) photographed?
A. Mainly because "Man
shall have only three score and ten
years to his span of life!!!!"
Remember that we have roughly 4500
products on the site and still growing
rather than the tens or few hundreds
of other companies At the moment we
have well over 300 photographs of
painted miniatures on the site with
a steady trickle being constantly
added.
Q. Why are the prices different
on the US website?
A. This is simple. All the miniatures
are cast and packaged at our US factory
then shipped across the Atlantic.
Once they enter the UK and EUROPE
VAT and import duty are levied by
customs. This would also happen if
you tried to buy direct from the USA.
Old Glory UK deal with all this for
you and still provide miniatures at
a very competitive price compared
with other companies.
Q. I made an order and only received
part of it.
A. Don't Worry. Because all
the miniatures are actually cast in
the USA- even if our designers are
British- then sometimes I run out
of stuff because people buy it !!.
If your order is short a bag or two
it will be marked on your invoice/receipt
enclosed in your parcel. The missing
items will follow on as soon as more
supplies arrive.
If you wish you can always email or
phone to find out the status of missing
packs. There might be a bit of a wait
but you will get your stuff.
Q. Do I have to order through
the website?.
A. No not if you don't want to .We
still take orders and do business
the Old Fashioned way as well. You
can phone us on 01207 283332 or send your order
by letter. We accept cheques in sterling,
Postal orders or I.M.O.s And of
course you can always see us at the
shows we attend-look at the NEWS for
which shows we do. Remember to get the “6 for 5” deal
you will have to use the phone as there are simply to many
possible variants for the web site to handle.
If you want more info phone us or
email us. We will help if we can.
Q. What about the Fantasy and
Horror ranges that are on the OLD
GLORY US website I can't find them
in the UK.
A. We do carry the Blue Moon Manufacturing range of
Fantasy and Horror models – though not all of them. There are several
ranges that appear on the US site Old Glory 25s that we do not carry as stock simply due to
lack of space and demand. However we CAN ORDER THEM FOR YOU
it simply takes a little time. The procedure is simple, phone or email us
your order with your payment details and shipping address. We will
then give you a UK price including shipping from here to you. Once
we agree then we will add your “special order” to our next stock order and
then ship it to you once it arrives from the USA. This can take a few
weeks but you will get your order.
Q.I'm looking for 15mm ranges
but can't find any on the site.
A. We don't carry the oldglory 15s ranges any longer but are adding new
15mm ranges as time goes on. We have already added new 15mm WW2
ranges by True North. WW2 Poles, Dutch, Belgians, Hungarians, and
Romanians.
We are also adding 15mm lines from Blue Moon Manufacturing. At the
time writing this we have WWI, Pirates, and Old West with French and
Indian, Plains Wars and Marlburians and The Great Northern War to
follow. And of course, we carry the Command Decision 15mm WW2
and Modern ranges as well as the Lil' Flyin Fokkers range of 15mm
(1/100th scale) Aircraft models.
Q.Does all your stuff come from the USA?
A.Most of it does but by no means all. We now make several ranges here
in the UK. As follows:
Lil' Flyin Fokkers range of 15mm (1/100th scale) Aircraft
15mm Command Decision CDMOD and CDMV ranges
Brooks Miniatures 28mm Moderns – all ranges
Romanoff Miniatures – 40mm all ranges
JACDAW Miniatures 40mm all ranges
JACDAW Miniatures 30mm all ranges
US and Canadian customers can now buy these ranges direct from the
Old Glory UK website
Q. What about shipping charges
A.UK shipping:
Minimum postage on any order is Ł2.00
then 10 % or order value up to the maximum shipping.
Maximum postage on any order is Ł8.00
Small orders under 2kg weight are sent Royal mail 1st class.
Orders over 2kg in weight are usually sent by Interlink Express Parcels
unless you live in N. Ireland I of Man I of Wight etc where the Royal Mail
still holds sway!
European shipping.
Minimum postage on any order is Ł2.00
then 20% or order value up to the maximum postage.
Maximum postage on any order is Ł40.00.
Royal mail will be used for small orders under 2 kg in weight
Interlink express DPD raod service for larger orders where this is available.
Royal mail Parcelforce or Royal Mil small packet
service will be used where appropriate.
USA and Canada
Minimum postage on any order is Ł2.00
then 30% or order value up to the maximum postage.
Maximum postage on any order is Ł40.00.
Royal mail used including Airsure Small packet service.
Rest of the World
Minimum postage on any order is Ł2.00
then 40% or order value up to the maximum postage.
Maximum postage on any order is Ł40.00.
Royal mail used including Airsure Small packet service.
At all events we will try to ensure that your order gets the appropriate
shipping service for its needs. If you are in any doubt email me on
